Medical Assistant/Admit Worker- PCN Tustin - F/T, Day Shift - 42603-1A
This job posting is no longer active.
Updated: Nov 8, 2022
Location: Orange
Job Type:
Department: PCN - Tustin
UC Title: MED AST
Position Number: 40321802
Reports to: Ambulatory Care Admin Supv 1
Working Title: Medical Assistant/Admit Worker
Cost Center: PCN - Tustin (427331)
Bargaining Unit: AFSCME
FLSA: Nonexempt
Date Created: 12/21/2019
Job Code: 008908
Hours: 40
Shift: Not Applicable
FTE: 1
Position Summary:
Incumbent performs non-licensed medical care in the outpatient clinical setting. Performs clerical functions associated with the operations of a clinical office as necessary.
Salary Range:
Hourly Rate Minimum $21.70 Midpoint $24.36 Maximum $27.01
Essential Job Functions:
The identification of essential functions below is not intended to be an exhaustive list of all duties that may be assigned to this position, nor does it restrict the duties which may be assigned to this position if such duties reasonably relate to the position.
| %Effort |
| ||
| Prepares the exam room and patient for clinic visit. Ensures an effective and efficient flow of patients. Effectively prepares patient medical records for clinic visits. Accurately takes and records vital signs including temperature, pulse, weight, respiratory rate, blood pressure, etc., documenting appropriately. Acts as a liaison with the patient and physician. | 20% | ||
| Performs and/or assists with various office procedures, following infection control procedures. Prepares patients for exams or procedures. Collects or assists with specimen collection. Accurately labels and delivers specimens as directed. Completes injections, blood draws, EKG tests, skin tests, and other tests as directed. Receives and records lab and other test results and, when appropriate, relays results to patient. Administers medications in a safe, effective and age appropriate manner, under the supervision of the Physician or RN and in compliance with all policies and regulations. Accurately performs requested diagnostic tests in the clinical area. | 20% | ||
| Enters information in patient charts and updates charts as necessary. | 10% | ||
| Reads messages, clarifies patient requests / information, and forwards to physician. Follows up with patient in accordance with physician direction. | 10% | ||
| Provides accurate discharge orders to patients in accordance with all policies and regulations. Provides educational materials to patients in accordance with physician direction. Refers patient to appropriate resources and documents multidisciplinary planning. | 10% | ||
| Serves as first point of contact for patients. Performs general clerical and reception functions associated with the operations of the clinic. Answers incoming phone calls, maintains records, prepares reports and updates patient files. Reads messages, clarifies patient requests / information, and forwards to physician. Follows up with patient in accordance with physician direction. | 10% | ||
| Registers patients as appropriate based on type of admission, ensuring the accuracy and completeness of the information. Appropriately schedules, reschedules, cancels or confirms patient appointments. Obtains demographic information from patients and enters into appropriate computer system. Accurately reviews and verifies medical coverage and determines patient eligibility in relation to established program, insurance, or contract standards. Makes financial or payment arrangements as necessary. Counsels patients regarding insurance and eligibility Schedules, confirms, and cancels patient appointments. Accepts and processes cash payments according to established guidelines. | 10% | ||
| Performs blood draws, specimen collection and other special procedures. Prepares specimens for proper processing according to Medical Center policy procedures and standards. | 10% | ||
Total Effort | 100.00% |
| ||
Core Organizational Functions:
ACCOUNTABILITY: Responsible for the achievements and success of UC Irvine Health. Follows through and meets commitments; accountable for own actions and supportive of colleagues; presents self in appearance and actions in a manner that conveys professionalism and pride in area of responsibility; projects a positive presence and ensures that work related or personal frustrations are kept separate from patient care and professional activities; takes responsibility for problems and solutions; follows existing policies and procedures.
RESPECT: Foster an environment of mutual respect and trust among ourselves and with all whom we serve. Is always compassionate and empathetic for both patients and team members; makes eye contact, smiles and or greets every individual using the individual’s name, if known; treats all guests and co-workers with the utmost respect, dignity, courtesy and respects their confidentiality; arrives to meetings on time; keeps personal conversations with other employees offstage, out of earshot of patients and visitors.
INTEGRITY: Tells the truth and strives to earn the trust of those around us. Takes pride in their work, being honest and accountable in their words and actions; meets or exceeds department defined service expectations; makes the right decision in the best interest of UC Irvine Health.
INNOVATION: Seeks ideas and approaches that can change the way the world discovers, teaches and heals. Approaches work creatively and continuously looks for new and flexible ways to solve problems; encourages and implements ideas to improve safety, customer service and operational performance; works to create efficient and effective systems so that time is not spent repeating and fixing problems; initiates and supports change.
SERVICE: Collaborates to effectively and compassionately serve our patients, each other and the community. Anticipates customer’s needs; maintains a calm, quiet, healing environment; accepts assignments graciously and carries out duties with pride; recognizes that every individual has an area of expertise and his/her contribution is valuable; keeps patients, families, customers and team members informed about time, thanks the person for waiting, and apologizes for delays.
EXCELLENCE: Committed to achieving the highest level of excellence in patient care, discovery and education. Demonstrates pride; practices humility; embraces greatness; encourages and praises others for work well done; learns to grow developing self and others personally and professionally; is accurate and strives for excellence; creates a positive and productive work climate.
Required Qualifications:
Ability to establish and maintain effective working relationships across the Health System
Ability to maintain a work pace appropriate to the workload
Must demonstrate customer service skills appropriate to the job
Understanding of medical terminology
Ability to work well in a constantly changing environment
Ability to communicate effectively with patients from diverse backgrounds
Excellent written and verbal communication skills in English
Medical Assistant Diploma or Certificate of Competency / Recognition in Medical Assisting Clinical / Back Office
BLS certification upon hire
Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
Preferred Qualifications:
Outpatient experience
Previous experience as a Medical Assistant in an ambulatory care setting
Flexibility to work variable shifts, including occasional weekends or holidays
Bilingual skill in Spanish or Vietnamese or Chinese
Knowledge of University and medical center organizations, policies, procedures and forms
Phlebotomy certification
Conditions of Employment:
The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:
- Background Check and Live Scan
- Legal Right to Work in the United States
- Vaccination Policies
- Smoking and Tobacco Policy
- Drug Free Environment
The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.
- California Child Abuse and Neglect Reporting Act
- E-Verify
- Pre-Placement Health Evaluation
Details of each policy may be reviewed by visiting the following page: https://hr.uci.edu/new-hire/conditions-of-employment.php
Closing Statement:
The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.
We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI’s Employee Experience Center (EEC) at [email protected] or at (949) 824-0500, Monday – Friday from 8:30 a.m. – 5:00 p.m.
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