ServiceNow Developer - 51221-1A

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Updated: Apr 14, 2023
Location: Irvine-Campus
Job Type:
Department: OIT Enterprise App Services

Job Opening ID: 51221
Reports To: ServiceNow Administration and Development Supervisor
Working Title: ServiceNow Developer
Department: OIT Enterprise App Services
Bargaining Unit: 99
FLSA: Exempt
Payroll Job Code: 007300
Job Location: UCI Campus- Irvine
Percent of Time: 100%
Work Schedule: 8-5, M-F
Employee Class: Contract
 
Position Summary:
 
The Office of Information Technology (OIT) is responsible for supporting the IT needs of UC Irvine faculty, students, and staff. Our mission is to provide information technology leadership, services, and innovative solutions to promote the research, education and community service goals of the University. The OIT ServiceNow Administration and Development Team is responsible for managing the enterprise-level, campuswide ServiceNow platform including vendor contract management, system/platform administration, system and module configuration, operational management and support, and custom application development across all platform modules used now and into the future.
 
Under the general supervision of the ServiceNow Administration and Development Supervisor, the ServiceNow Developer applies skills as a seasoned, experienced software professional with a full understanding of industry practices, community standards and relevant policies and procedures to medium-sized projects or portions of large projects with moderate scope and complexity. Resolves a wide range of issues. Demonstrates competency in selecting tools, methods, and techniques to obtain results. As an experienced, professional-level application developer on the OIT ServiceNow Administration and Development team, the candidate develops, configures, maintains, and supports the central administration of the ServiceNow platform including all deployed platform modules. The candidate develops, configures, maintains, and supports ServiceNow data and service/process integrations. The candidate also develops, maintains, and supports customer-facing custom software applications built using the ServiceNow applications platform. The candidate must be able to communicate clearly with users, analyze and document user requirements, implement security requirements, implement functional and non-functional requirements, and document workflows, data flows and business rules. Must code, test, debug, analyze data (including creating reports) and maintain enterprise application capabilities in the ServiceNow platform.
 
Total Compensation:

In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.
 
$71,300.00 - $128,700.00 (Annual Salary)
 
Required:
 
Three (3) to five (5) years of ServiceNow administration and development experience.
Bachelor's degree in related area and / or equivalent experience / training.
Advanced knowledge of and experience with the ServiceNow platform administration, configuration, and development. Intermediate knowledge of secure software development. Advanced skills associated with software design, modification, implementation, and deployment, including systems integration programming concepts. Demonstrated ability to understand functional needs and how systems can support those needs. Demonstrated ability to develop conversion and system implementation plans. Demonstrated ability to interface with management on a regular basis. Thorough experience with identification and use of code libraries and open-source forums. Experience with planning for deployment and creation of feedback mechanisms. Demonstrated software repository skills. Demonstrated testing and test planning skills. Thorough experience with common programming tools. Demonstrated ability to develop and follow software specifications. Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization. Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines. Demonstrated broad problem-solving skills. Adhere to OIT’s cultural values: Collaboration, Respect, Trust, Transparency, Quality, Inclusiveness, Customer Centricity, and Learning and Growth.
 
Special Conditions Required:
 
Must pass a background check. Eligible for hybrid / remote work.
 
 
Conditions of Employment:

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:
  • Background Check and Live Scan
  • Legal Right to work in the United States
  • Vaccination Policies
  • Smoking and Tobacco Policy
  • Drug Free Environment
The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.
  • California Child Abuse and Neglect Reporting Act
  • E-Verify
  • Pre-Placement Health Evaluation
Details of each policy may be reviewed by visiting the following page - https://hr.uci.edu/new-hire/conditions-of-employment.php

Closing Statement:

The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.

We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at (949) 824-0500 or [email protected].
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