Nurse Services Manager 1 - Transfer Center - Full Time, Days - 53697-1A

Updated: May 25, 2023
Location: Orange
Job Type:
Department: Transfer Center

Position Number: 40308318
Reports to: Nursing Director
Working Title: Nurse Services Manager 1
Cost Center: Transfer Center (428725)
Bargaining Unit: No Bargaining Unit
FLSA: Exempt
Date Created: 5/22/2023
Job Code: 006507
Hours: 40
Shift: Not Applicable
FTE: 1
Position Summary: 
The Nurse Manager in Clinical Care Operations manages all functions of the medical center’s Transfer Center.  Primary responsibility will be to coordinate the timely and efficient transfer of patients from referring facilities or departments to appropriate levels of care within the hospital. The manager will lead a team of nurses and transfer coordinators, ensuring smooth communication and collaboration among various community hospitals, insurance companies, vendors, departments and stakeholders involved in patient transfers.  The manager has 24/7 leadership responsibility for the Transfer Center including clinical operations, staffing, quality assurance, compliance, data analytics and reporting, and financial management, ensuring operations function in a manner that complies with standards of practice.  The manager will implement strategies, processes, and standards to ensure operations support the key organizational and departmental initiatives such as quality of care, patient safety, and patient satisfaction. The Transfer Center Manager will promote collegial relationships between community stakeholders, vendors, and other internal departments across the Medical Center.
Total Compensation
In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our:
Compensation practices ( and
Benefits ( 
Salary Range:
Annual Rate  Minimum  $112,100.00                       Midpoint            $176,100.00                       Maximum            $240,100.00
Required Qualifications:
Bachelor of Science, Nursing
Strong oral and written communication skills, with the ability to interact effectively with all levels of staff
Must demonstrate excellent customer service skills
Ability to manage multiple concurrent projects and maintain a work pace appropriate to the workload
Ability to establish and maintain effective working relationships across the Health System
Knowledge of Title 22 and Joint Commissions requirements
Prior management experience in an acute care setting
Strong analytical skills to analyze data, review trends and activities, and make recommendations for improvement
A minimum of two years of experience in a healthcare leadership role, preferably overseeing a transfer center or patient flow process
Strong knowledge of hospital operations, patient flow, and clinical processes.
Familiarity with transfer center software and technology systems.
Knowledge of relevant regulations and standards, such as EMTALA and HIPAA.
Ability to be successful in a self-directed, self-motivated, fast-paced environment with changing deadlines and priorities.
Licenses and Certifications:
Advanced Cardiac Life Support(Preferred)
Basic Life Support(Required)
Registered Nurse(Required)
Preferred Qualifications:
Experience as a nurse case manager
Prior experience managing a Transfer Center or Capacity Command Center
Conditions of Employment:
The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:
  • Background Check and Live Scan
  • Legal Right to Work in the United States
  • Vaccination Policies
  • Smoking and Tobacco Policy
  • Drug Free Environment
The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.
  • California Child Abuse and Neglect Reporting Act
  • E-Verify
  • Pre-Placement Health Evaluation
Details of each policy may be reviewed by visiting the following page:
Closing Statement:
The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.
We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI’s Employee Experience Center (EEC) at [email protected] or at (949) 824-0500, Monday – Friday from 8:30 a.m. – 5:00 p.m.
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