Clinical Applications Professional 3 - Client Services - F/T Days - 59313-1A

Updated: Sep 18, 2023
Location: Orange
Job Type:
Department: Client Services

UC Title: CLIN APPLICATIONS PROFL 3

Position Number: 41027656

Reports to: Clinical Applications Supv 2

Working Title: Clinical Apps Professional 3

Cost Center: Client Services (428546)

Bargaining Unit: No Bargaining Unit

FLSA: Exempt

Date Created: 9/14/2023

Job Code: 008794

Hours: 40

Shift: Not Applicable

FTE: 1

Position Summary: 

Incumbent provides routine informatics support for Epic EMR and Ancillary Departmental Systems involving Anesthesia and Inpatient Areas. Incumbent provides support related to Device Integration as well as Bedside IT support for a number of different applications for Clinical end-users.

Total Compensation

In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our:

Compensation practices (https://www.hr.uci.edu/partnership/totalrewards/compensation.php) and

Benefits (https://careersucirvine.ttcportals.com/pages/benefits). 

Salary Range:

Annual Rate  Minimum  $90,500.00                         Midpoint            $130,100.00                       Maximum            $169,700.00

Required Qualifications:

Bachelor's degree or equivalent combination of education and professional experience

Working knowledge of wireless network configurations and limitations related to a clinical environment

Strong interpersonal communication skills to effectively interface with internal and/or external customers

4+ years desktop support experience in a networked business environment

Must carry a pager/phone and provide on-call support for IT related issues

Thorough understanding of Microsoft Active Directory

Extensive understanding of Microsoft Office Suite

Knowledge of operating system internals, file systems, functions of hardware components, and how hardware and software components work together to form a computer system

Prior experience supporting clinical end users in a rapidly changing environment

Prior experience supporting and configuring bio medical device interfacing to documentation systems

Ability to independently problem solve Desktop issues

Ability to read, write and communicate effectively in English

Ability to effectively work with key stakeholders to successfully understand and deliver desired outcomes

Experience with Device Integration software such as iSirona and Capsule

Extensive experience with supporting and troubleshooting Windows 7 as well as Windows Server 2012 and up

Prior experience supporting and configuring BioMedical devices interfacing to documentation systems such as Epic

Ability to independently problem solve end-user Desktop and OS issues

Experience with Device Integration middleware such as iSirona and Capsule or DCX

Demonstrated experience managing multiple projects simultaneously

Willingness and ability to work occasional weekends and evenings

Preferred Qualifications:

Bachelor’s degree in Information Systems, Business Administration, or other healthcare related field with course work in systems analysis and development

Prior experience supporting end users in the Clinical environment

Prior experience supporting Biomedical Device Integration

Conditions of Employment:

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

·       Background Check and Live Scan

·       Legal Right to Work in the United States

·       Vaccination Policies

·       Smoking and Tobacco Policy

·       Drug Free Environment

The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.

·       California Child Abuse and Neglect Reporting Act

·       E-Verify

·       Pre-Placement Health Evaluation

Details of each policy may be reviewed by visiting the following page: https://hr.uci.edu/new-hire/conditions-of-employment.php

Closing Statement:

The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.

We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI’s Employee Experience Center (EEC) at [email protected] or at (949) 824-0500, Monday – Friday from 8:30 a.m. – 5:00 p.m.