Educational Technology Training Coordinator - 61879-1A

Updated: Nov 20, 2023
Location: Remote-Campus
Job Type:
Department: OIT/Student & Academic Srvcs

Position Summary:

Located within the Student and Academic Services Division of UC Irvine’s Office of Information Technology (OIT), the Educational Technology and Student Success Services (ETS3) team supports and administers the Canvas learning management system. We also extend it by reviewing and integrating third-party educational technology tools. Finally, we administer and support a fleet of homegrown educational technology tools, some of which are under the EEE+ brand (e.g., Evaluations, Assistants) and some of which are not (e.g., Appointments).

Under the general supervision of the Manager, User and Product Operations, the Educational Technology Training Coordinator uses skills as a seasoned, experienced training and development professional to resolve a wide range of training issues and needs assessments. Develops new training programs and works on complex training courses of diverse scope. Demonstrates good judgment in selecting methods and techniques for delivering training and development programs. We are seeking a candidate who is adventurous and embraces unfamiliar situations, such as faculty meetings or senate committees, with enthusiasm. Will approach these experiences with a positive attitude, fostering a culture of continuous improvement and championing the effective use of the learning management system and related tools.

Total Compensation:

In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

$66,690.72 - $118,494.00 (Annual Salary)

Required:

Three (3) to five (5) years of experience designing and delivering training programs, preferably in an educational or e-learning context.

Bachelor's degree in related area and / or equivalent experience / training.

Thorough knowledge of functional area and understands how work may impact other areas. Thorough analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills. Ability to identify and address technical issues in real-time during training sessions. Strong analytical, verbal, written, interpersonal communication, and presentation skills to effectively convey complex technical information to diverse audiences. Organizational skills to plan and execute training programs effectively. Ability to manage multiple projects simultaneously. Strong skills to conduct needs assessment and development of new training courses to meet organizational needs. Active listening skills to understand the needs and challenges of users. Thorough knowledge and skills with relevant software systems. Proficiency with both the instructional and administrative features of a major vendor learning management system (e.g., Canvas, Blackboard, D2L). Familiarity with other educational technology tools that are integrated with the LMS (e.g., Turnitin, Gradescope). Strong skills in planning, resourcing and monitoring effective delivery of training (e.g., workshops, webinars, tutorials, guides, videos) tailored to different audiences (instructors, students, staff). Ability to work collaboratively with instructors, students, and other stakeholders. Dedication to promoting diversity, equity, and inclusion in education, with a strong focus on integrating accessibility best practices to ensure an inclusive learning experience for all.

Preferred:

Thorough knowledge of current training programs, trends and best practices in educational technology and online learning. Thorough knowledge of applying adult learning theories and education methodologies. Thorough knowledge of training and development, performance management and workplace learning. Ability to apply knowledge to achieve successful organizational outcomes.

Special Conditions Required:

Must pass a background check. Position is eligible for remote work.