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Clinical Applications Supv 2 - Client Services - FT - Day - 70222-1A

Updated: Jun 14, 2024
Location: Orange
Job Type:
Department: Client Services


Position Number: 40315837

Reports to: Manager, Device Integration

Working Title: Clinical Applications Supv 2

Cost Center: Client Services (428546) 

Bargaining Unit: No Bargaining Unit

FLSA: Exempt

Date Created: 5/23/2024

Job Code: 006037

Hours: 40

Shift: Not Applicable

FTE: 1



Position Summary: 

Incumbent consults with departments to determine their computing needs related to HAIS services specific to Perioperative and Biomedical Device Integration, including coordination, planning and scheduling of work assignments and training.  Coordinates all projects with department heads and project leads. Provides assistance on a variety of computing issues to faculty, staff, and students on an individual and/or group level.  Responsible for developing and implementing policies and procedures to support services. Participates in the evaluation, development and documentation of hardware and software standards for the Medical Center.  Responsible to effectively supervise a group of HAIS unit employees.



Total Compensation

In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our: 

Compensation practices (https://www.hr.uci.edu/partnership/totalrewards/compensation.php) and 

Benefits (https://careersucirvine.ttcportals.com/pages/benefits). 


Salary Range: 


Annual Rate  Minimum  $100,600.00                         Midpoint               $145,700.00                         Maximum              $190,800.00


Required Qualifications:

Ability to work flexible hours, including nights and weekends including possible overtime during Go-Lives
Working knowledge of wireless network configurations and limitations related to a clinical environment
Demonstrated supervisory skills
Understanding of  Networking terminologies 
Extensive experience with Windows Operating Systems 
Ability to establish and maintain effective working relationships across multiple departments including IT and external vendors/customers 
Ability to  balance multiple projects and competing priorities 
Demonstrated experience with completing projects and acting as a project manager / lead
Excellent written and verbal communication skills in English
Ability to actively seek and troubleshoot  problems and issues
Prior experience supporting and configuring BioMedical Devices and interfacing to documentation systems such as Allscripts, Epic or Cerner
Knowledge of operating system internals, file systems, functions of hardware components, and how hardware and software components work together to form a computer system
Working knowledge of  integration middleware such as Capsule, DeviceConX and Corepoint
Minimum two years experience with Clinical Informatics and Biomedical Device Integration
Experience with various deployment systems such as Microsoft SCCM
Ability to apply logical troubleshooting, documentation and analysis techniques for the purpose of Problem and Incident resolution
Must be willing to participate in  on call duties that would extend outside normal business hours
Knowledge of ITIL and Best Practices as it relates to the healthcare environment

Preferred Qualifications: 
Demonstrated supervisory experience in an IS department
Prior experience assisting end users in Perioperative / Anesthesia / Clinical environments with Device Integration or at-the-shoulder support
Knowledge and understanding of ServiceNow as an ITIL platform
Epic Certification in OpTime, Anesthesia, Bridges or EpicCare
Experience supervising a 24/7 team in a high paced environment



Conditions of Employment:

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

  • Background Check and Live Scan
  • Legal Right to Work in the United States
  • Vaccination Policies
  • Smoking and Tobacco Policy
  • Drug Free Environment

The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.

  • California Child Abuse and Neglect Reporting Act
  • E-Verify
  • Pre-Placement Health Evaluation

Details of each policy may be reviewed by visiting the following page: https://hr.uci.edu/new-hire/conditions-of-employment.php 

Closing Statement:

The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.

We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming. 

UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI’s Employee Experience Center (EEC) at [email protected] or at (949) 824-0500, Monday – Friday from 8:30 a.m. – 5:00 p.m.


Physical, Mental, & Environmental Demands

To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation

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