Admitting Worker- Laguna Hills Administration- F/T, Day Shift - 23458-1A

Updated: Jan 4, 2022
Location: Laguna Hills
Job Type:
Department: Laguna Hills Administration

Job Description:


UC Title:


Reports to:

Practice Manager

Cost Center:

Laguna Hills Administration (427789)



Job Code:



Not Applicable



Position Number:


Working Title:

Admitting Worker

Bargaining Unit:


Date Created:








Position Summary: 

Incumbent serves as first point of contact for patients in the ambulatory clinics.  Performs general clerical and reception dutes.  Enters patient data to the registration system and verifies insurance and/or third party coverage.  Schedules, confirms, and cancels patient appointments.  The essential functions listed below are not intended to be an exhaustive list of all duties that may be assigned to this position, not does it restrict the duties which may be assigned to this position if such duties reasonably relate to the position.


Salary Range: 





Hourly Rate






Required Qualifications:


  • Must be able to work weekends/holidays
  • Ability to effectively read, write and speak English
  • Demonstrated effective written and verbal communication skills
  • Demonstrated experience using a computer, including data entry and retrieval
  • Demonstrated experience using office equipment such as a printer, copier, fax, scanner
  • Demonstrated experience using multi-line telephone system
  • Ability to make simple calculations and perform simple math
  • Ability to work evenings, weekends and holidays as necessary
  • Ability to establish and maintain effective working relationships across the Health System
  • Ability to maintain a work pace appropriate to the workload
  • Must demonstrate customer service skills appropriate to the job
  • Ability to work variable shifts including evenings, nights, weekends, and holidays
  • Must possess the skill, knowledge and ability essential to the successful performance of assigned duties


Preferred Qualifications:

  •   Demonstrated experience working with TDS, Signature, IDX
  •   Demonstrated knowledge of medical terminology
  •   Demonstrated experience working in a hospital or medical office setting
  •   Demonstrated knowledge of insurance programs and/or government programs
  •   Demonstrated experience working in registration, scheduling and/or authorization process
  •   Bilingual skill in Spanish or Vietnamese or Chinese


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