Business Intelligence Spec 3 - Quality & Patient Safety - FT Days - 27580-1A

Updated: Nov 23, 2021
Location: Orange
Job Type:
Department: Quality & Patient Safety


Position Number: 40323798

Reports to: Manager,Quality & PI Analytics

Working Title: Business Intelligence Spec 3

Cost Center: Quality & Patient Safety (428728)

Bargaining Unit: No Bargaining Unit

FLSA: Exempt

Date Created: 12/21/2019

Job Code: 004959

Hours: 40

Shift: Not Applicable

FTE: 1


Position Summary: 

Incumbent is responsible for data management, including collection, management, and integrity review. Analyzes and develops/generates reports for use by management and senior leadership in decision making. Uses data interpretation skills to contribute to translation of critical information to support performance improvement efforts organization wide. Reports data to public and private entities as necessary.


Salary Range:


Annual Rate  Minimum  $74,000.00                        Midpoint            $108,500.00                      Maximum            $143,000.00


Essential Job Functions:

The identification of essential functions below is not intended to be an exhaustive list of all duties that may be assigned to this position, nor does it restrict the duties which may be assigned to this position if such duties reasonably relate to the position.





Uses a mix of systems technology and data analysis tools to develop and design reports and dashboards to support data analysis and track performance.  Reports data to varied public and private entities,for purposes of benchmarking performance against national standards. Plans for and oversees the gathering of data from sources across the organization.  Organizes data, prepares results and reviews for reasonableness prior to submission.  Compiles and analyzes survey data to produce outcome reports for distribution.  Works with leadership and teams to provide the data on which to develop performance improvement plans.



Collects and manages quality and performance data used to monitor quality and improve performance.  Determines appropriate methodologies to conduct statistical analysis using appropriate statistical techniques and tools for data analysis.  Uses statistical process control methods and prepares appropriate analytic charts graphs, and utilizes a variety of data presentation tools to facilitate analysis of data by self or others.  Transforms data to detect patterns and trends with the goal of highlighting useful information to support decision making.



Serves as a resource for providing consultation on performance improvement methodologies, statistical analysis, design of data collection tools, survey methodologies and database management.  Participates on committees that support the work of quality and performance improvement.  Meets with leadership to define business problems, identify data needs, and determine the best tools for gathering and reporting data.  Develops and provides reports as requested both standing and ad hoc and assists in the translation of results for ease of understanding. Stays current with new data management technologies and provides consultation and training to other departments and staff on the use of tools and related data.



Leads and manages the Safety and Quality Crosswalk data project. Compiles, analyzes, distributes and presents Crosswalk data pertaining to various required reporting measures (e.g. mortality, readmissions, AHRQ PSIs, safety, patient experience and TJC core measures) impacting hospital safety and quality improvement, public ratings and reputation. Assists Crosswalk PI teams in establishing performance metrics and providing data and analysis.



Plans for and manages data collection processes from sources across the organization. Compiles results and validates for accuracy prior to data submission. Analyzes data to identify opportunities and develop improvement plans.


Total Effort






Core Organizational Functions:

ACCOUNTABILITY: Responsible for the achievements and success of UC Irvine Health. Follows through and meets commitments; accountable for own actions and supportive of colleagues; presents self in appearance and actions in a manner that conveys professionalism and pride in area of responsibility;  projects a positive presence and ensures that work related or personal frustrations are kept separate from patient care and professional activities; takes responsibility for problems and solutions;  follows existing policies and procedures.

RESPECT: Foster an environment of mutual respect and trust among ourselves and with all whom we serve. Is always compassionate and empathetic for both patients and team members;  makes eye contact, smiles and or greets every individual using the individual’s name, if known; treats all guests and co-workers with the utmost respect, dignity, courtesy and respects their confidentiality; arrives to meetings on time; keeps personal conversations with other employees offstage, out of earshot of patients and visitors.

INTEGRITY: Tells the truth and strives to earn the trust of those around us. Takes pride in their work, being honest and accountable in their words and actions; meets or exceeds department defined service expectations; makes the right decision in the best interest of UC Irvine Health.

INNOVATION: Seeks ideas and approaches that can change the way the world discovers, teaches and heals. Approaches work creatively and continuously looks for new and flexible ways to solve problems; encourages and implements ideas to improve safety, customer service and operational performance; works to create efficient and effective systems so that  time is not spent repeating and fixing problems; initiates and supports change.

SERVICE: Collaborates to effectively and compassionately serve our patients, each other and the community. Anticipates customer’s needs; maintains a calm, quiet, healing environment;  accepts assignments graciously and carries out duties with pride;  recognizes that every individual has an area of expertise and his/her contribution is valuable;  keeps patients, families, customers and team members informed about time, thanks the person for waiting, and apologizes for delays.

EXCELLENCE: Committed to achieving the highest level of excellence in patient care, discovery and education. Demonstrates pride; practices humility; embraces greatness;  encourages and praises others for work well done;  learns to grow developing self and others personally and professionally; is  accurate and strives for excellence; creates a positive and productive work climate.


Required Qualifications:



Knowledge of and experience with performance improvement methodologies and techniques

Bachelor Degree in related field or equivalent education and experience

Ability to understand data and data relationships in a healthcare environment

Ability to establish and maintain effective working relationships across the Health System

Ability to maintain a work pace appropriate to the workload

Must demonstrate customer service skills appropriate to the job

Excellent written and verbal communication skills in English

Competent technical skills in Excel, Access, Statistical Software such as Minitab, Tableau

Ability to independently compile & prepare data using a variety of technology and presentation tools to facilitate data analysis by self and/or others

Skilled in technical report writing

1 to 3 years directly related experience

Ability to function independently and as a member of a team

Must possess the skill, knowledge and ability essential to the successful performance of assigned duties

Strong presentation skills including experience in developing effective presentations for a variety of audiences

Knowledgeable in statistics

Ability to organize and successfully prioritize work in order to meet deadlines



Physical, Mental, & Environmental Demands

To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.



Sitting: 70% of time

Standing: 15% of time

Walking: 15% of time


Agility (F = Frequently, O = Occasionally, N = Never)

Balancing: N

Bending: O

Climbing: N

Crawling: N

Crouching: N

Kneeling: N

Turning: O

Twisting: N



Carrying: Up to 10 Pounds

Lifting: Up to 10 Pounds

Pulling: Up to 10 Pounds

Pushing: Up to 10 Pounds



(F = Frequently, O = Occasionally, N = Never)

Fingering: F

Handling: O

Reaching: O



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