Motorist Services Coordinator - 29836-1A

Updated: Jan 15, 2022
Location: UC Irvine Campus
Job Type:
Department: Transport & Distribution Svcs

Job Opening ID: 29836
Reports To: Enforcement Services Manager
Working Title: Motorist Services Coordinator
Department: Transport & Distribution Svcs
Bargaining Unit: SX
FLSA: Nonexempt
Payroll Job Code: 005332
Job Location: UCI Campus- Irvine
Percent of Time: 100%
Work Schedule: 7:00AM - 4:00PM, Tues - Sat
Employee Class: Career
 
Position Summary:
 
The Division of Finance and Administration (DFA) provides services and support to over 50,000 students, faculty, and staff with the mission of advancing UCI’s brilliant future and the vision of becoming world-class campus partners. DFA serves the university as planning partners, problem solvers, and solution providers—striving to make it as easy as possible for people to get the services they need, when they need them. UCI Transportation and Distribution Services oversees all transportation planning, parking, and mail services at the University of California, Irvine. UCI Transportation has an environmental commitment to reduce greenhouse gas emissions from all vehicles traveling on and around the UCI campus. This commitment to reduce costs and emissions is at the heart of every program and service offered to the UCI campus community.
 
Under the general supervision of the enforcement supervisors, the Motorist Services Coordinator will work primarily outdoors and assists the campus community and visitors with navigating a complex parking system consisting of approximately 20,000 parking stalls, 64 surface lots, and five parking structures. The incumbent provides consistent enforcement of parking facilities, maintaining up-to-day knowledge of permit types, parking privileges, enforcement practices, and campus layout. The incumbent is responsible for the coordination of enforcement activities of the motor services program and commercial vehicle enforcement program. Assist in ADA placard misuse investigations and trains staff in the use of the department’s License Plate Recognition system.
 
Compensation Range:
 
$24.07 - $28.24
 
Department Website:
 
Required:
 
Ability to effectively manage multiple priorities and execute plans to meet deadlines. Ability to understand and enforce the California Vehicle Code as it relates to parking and bicycle enforcement.
Two years or more of supervisory experience, or equivalent combination of education, training, and experience. Interpersonal skills to effectively motivate others to achieve goals. Develops and maintains rapport and professional relationships with assigned staff, peers, multidisciplinary team members, management.Ability to adapt to rapid and frequent changes in operational procedures and working environment.
Ability to accurately fill out impound forms, write accurate and objective reports.
Capable of interacting with a diverse population in a high-volume, customer-focused work environment and making quick decisions in a field setting.
Able to work around moving vehicles on roadways, parking lots, and surface lots. Able to wear department-issued uniform.
Able to work outdoors, year-round, and in all weather conditions. Able to work a rotating schedule that will include evenings and weekends.
Safely lift heavy equipment and objects for the purposes of vehicle transport, up to 75 pounds.
Knowledge of effective conflict resolution skills with the ability to maintain equanimity in the face of resistance, indifference, and hostility.
Knowledge of advance computer skills and MS Office applications.
 
Preferred:
 
Basic knowledge of a hand-held, two-way radio system. Basic knowledge hand-held ticket writer. Two years or more of parking enforcement experience, or equivalent combination of education, training, and experience. Knowledge of using a light duty tow truck and current tow truck training certifications. Knowledge of security and emergency management and response principals, including local and state laws, regulations, and procedures Ability to analyze vehicle and vehicle collisions configurations to safety and efficiently load and unload vehicles from a tow truck transport. Working knowledge of UC parking policies and procedures or equivalent experience in transportation, parking/events, public administration, mobility transportation or a combination of these. Familiarity with the department’s on-line systems such as EPICS, Electronic Educational Environment (EEE), Antpark, and When to Work. Knowledge of the California Vehicle Code. Knowledge of traffic signs, traffic barricading, and associated equipment. Knowledge of laws and regulations pertaining to traffic control and scene security and protection.
 
Special Conditions Required:
 
The final candidate will be subject to a background check. Must possess and maintain a valid California driver license and participate in the DMV Pull Program Must be able to occasionally work outdoors, year-round, and in all weather conditions. Must be able to occasionally work evenings and weekends. Must be compliant with UC Vaccination Policy.

 
Final candidate subject to background check. As a federal contractor, UC Irvine is required to use E-Verify to confirm the work status of individuals assigned to perform substantial work under certain federal contracts/subcontracts.

The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.

UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at (949) 824-0500.
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